Refund policy

Return & Refund Policy

At It’s All Leggings, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Window

Returns and exchanges may be requested within 15 days of delivery.

Eligibility for Returns

To be eligible for a return:

  • Items must be unused, unworn, and in original condition

  • All original tags must be attached

  • Proof of purchase is required

Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable if worn or if tags have been removed:

  • Bodysuits

  • Underwear

  • Hygiene-sensitive activewear

Defective or Incorrect Items

If you receive a defective or incorrect item:

  • Please contact us within 7 days of delivery

  • Return shipping will be covered by us

  • A replacement or full refund will be offered

Size Issues or Change of Mind

For size-related returns or change-of-mind requests:

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

Refund Process

Once your return is received and inspected, refunds are typically processed within 3–5 business days.

Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

How to Start a Return

To initiate a return or exchange, please contact us at:

📧 support@livelyleggings.com

Our support team will provide return instructions and the return address.